The Nicole

Product Information

Every Chas Lemere handbag is designed with timeless elegance, thoughtful functionality, and exceptional craftsmanship.

Materials

Each handbag is crafted using premium materials selected for their beauty, durability, and everyday wear. Slight variations in texture or grain are natural characteristics that make every piece unique.

Craftsmanship

Every detail—from the stitching to the hardware, is carefully considered to create a handbag that balances luxury with practicality.

Care Instructions

To preserve the beauty of your handbag:

* Store it in the included dust bag when not in use.

* Avoid prolonged exposure to direct sunlight, heat, and moisture.

* Keep away from oils, cosmetics, perfumes, and harsh chemicals.

* Clean gently with a soft, dry cloth.

* Do not machine wash or submerge in water.

* Avoid overfilling the bag to help maintain its shape.

Color Variations

Due to differences in screen settings and lighting conditions, product colors may appear slightly different from those shown online.

Measurements

Please review the listed dimensions on each product page before purchasing. Minor variations may occur due to the manufacturing process.

Our Promise

Every Chas Lemere handbag is carefully inspected before shipping to ensure it meets our standards of quality and craftsmanship. We are committed to creating timeless pieces that are designed to be worn, cherished, and carried with confidence.

Returns & Exchanges

We want you to love your Chas Lemere handbag. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

Returns are accepted within 14 days of delivery.

To qualify for a return, your item must:

Be unused and in its original condition.

Include all original packaging, including the dust bag, tags, and protective materials.

Show no signs of wear, damage, stains, or alterations.

Items that do not meet these requirements may be declined.

Non-Returnable Items

The following items are not eligible for return:

Final sale items

Gift cards

Personalized or customized products

Items damaged through normal wear or misuse

Exchanges

If exchanges are offered, they are subject to product availability. If your preferred item is unavailable, a refund will be issued once your return has been inspected and approved.

Refunds

Once your return is received and inspected, you will be notified of its approval status. Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Original shipping charges are non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue promptly.

Return Questions

Please contact info@chaslemere.com for assistance before sending any return.

Shipping Information

At Chas Lemere, every handbag is thoughtfully packaged to ensure it arrives in pristine condition. We take pride in delivering not only a beautiful product but also an exceptional unboxing experience.

Processing Time

Orders are processed within 3-5 business days (excluding weekends and holidays). During new collection launches or promotional periods, processing times may be slightly longer.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping

We currently ship within the United States.

Estimated delivery times:

Standard Shipping: 3–7 business days

Expedited Shipping: Available at checkout (when offered)

Please note that delivery estimates begin once your order has shipped, not when the order is placed.

Order Tracking

A tracking number will be emailed once your package has been shipped. Please allow up to 24 hours for tracking information to update.

Shipping Address

Please verify your shipping address before completing your purchase. Chas Lemere is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is managed by the carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier first. If you need additional assistance, our team is happy to help.

Questions

For shipping inquiries, please contact us at info@chaslemere.com.